Privacy Policy

1. Introduction

CODShield is a Shopify app that helps merchants verify Cash on Delivery orders via WhatsApp, using the official Meta WhatsApp Cloud API.

This policy explains how we collect, use, and protect your data.

2. Data Collected

When you use CODShield, we process the following data from your Shopify store:

• Order information: order number, amount, status, date
• Customer information: first name, last name, phone number, email, shipping address
• Store information: store name, URL, app settings

3. Use of Data

We use this data only to:

• Verify Cash on Delivery orders
• Calculate a risk score to detect fraudulent orders
• Send transactional WhatsApp messages to customers (order confirmation, verification requests)
• Display statistics in the CODShield dashboard

4. Data Sharing

Your data is shared only with:

• Meta (WhatsApp Cloud API): to send WhatsApp messages to your customers
• Shopify: as an app installed on your store

5. Data Retention

• Order data is retained while you use the application
• When you uninstall CODShield, all your data is automatically deleted within 30 days

6. Security

We implement technical and organizational security measures to protect your data:

• Data encryption in transit (HTTPS/TLS)
• Restricted server access
• Compliance with Shopify and Meta security standards

7. Your Rights

You have the right to:

• Access your data
• Request correction of your data
• Request deletion of your data
• Object to data processing

To exercise these rights, contact us at: support@codshield.app

8. Contact

For any questions regarding this privacy policy: